Guarantee & Deposit

  • Deposit is 50% of the minimum guarantee.
  • Groups are required to guarantee Hollyhock receives 90% of anticipated guest room revenue (based on selected inventory of reserved rooms).
  • When actual room revenue is less than anticipated, groups are responsible for any difference between the actual room revenue and the guarantee (less the guest room revenue resulting from any rooms resold by Hollyhock measured from 100% occupancy).
  • Balance owing is due on departure.
  • Group charges are applied against the deposit, and unused deposit funds are returned to the group within 2 weeks of departure.
  • Space and rates are guaranteed after the signed contract is received, countersigned and the deposit is submitted.

Cancellation & Deposit Refunds

  • 150 days prior to event: 100% of deposit refunded, less $500 admin fee
  • 90-150 days: 75% of deposit refunded (or $500, whichever is greater)
  • 90 days and less: 50% of deposit refunded
  • Deposit refunds are processed within 2 weeks of cancellation.

Request a Group Booking Quote.

For more information:
 groupbookings@hollyhock.ca.

group-deposits